Objectives

This interactive and result oriented course is designed to understand the fundamental theories and practices of NLP so that participants can attain peak performance through effective and efficient communication and management in the workplace environment.

Structures

This programme comprises 4 modules, with 76 contact hours in total.

Mode of Delivery

The programme will be delivered by face to face mini lecture and a variety of learning formats will be used to allow participation of students. Hence, our trainings are designed to maximize the learning experience and we ensure the training involve lots of fun and interactive learning. Various visual and auditory stimuli are introduced as student move through the cycle of knowing (old information) - not knowing (new information) - knowing (learning the new information).

Duration the training, interactive exercises and activities would be adopted together with mini-lecture to ensure participants fully engage. These activities will include:

• Personal questionnaire (self assessment)
• Two people exercises
• Three people exercises
• Small Group exercises (5-6 people)
• Role-play
• Case Study or simulation
  

Course Content

Module 1: Essentials of NLP in Business Context (15 hours)
Module Outline:

1. Fundamentals of NLP
2. NLP Presuppositions and Principles
3. Outcome base thinking vs. problem base thinking
4. Modeling of Excellence
5. Conscious and Unconscious Learning
6. Levels of learning

Module 2: NLP Business Communication Skills (15 hours)
Module Outline:

1. Building rapport by matching and mirroring
2. Effective use of Non verbal communications
3. NLP Communication model
4. Core elements of interpersonal skills
5. Understanding the different style of communication and application in the workplace
6. Communication skills to uncover deletion, distortion and generalization
7. Assertiveness in public speaking and presentation
8. Techniques for upward communication; communication to seniors or supervisors

Module 3: Applying NLP techniques in Business Management (15 hours)Module Outline:

1. Motivation for core values and empowering beliefs
2. Language pattern for collaborative coaching
3. Meta model for clarifying values and beliefs
4. Milton model for getting shared agreement
5. Structure of language, surface level and deep level
6. Managing personal emotion for developing learned optimism

Module 4: Peak Performance Management through NLP (15 hours)Module Outline:

1. Peak performance and state management
2. Building resource anchor for developing excellence
3. Circle of excellence
4. Critical success factors for congruent thinking
5. Aligning thoughts, feeling and behavior
6. Building up the momentum of success
7. S.M.A.R.T model for goal setting
8. Logical levels
9. Strategy for overcoming barriers of success